greenfish987
January 17, 2023
"Quick Replies and Handy Advice"
Quick replies and handy advice, solutions and problem-solving nailed it. Excellent customer support.
tinyswan454
December 28, 2022
"Livy Protect and its smoke detector"
The smoke detector's siren, when it goes off, isn't detected by the Protect Smart ring. The battery in the smart ring only gets charged up to 95% and drops to 15% in just 8 days. Not exactly a great first impression, which makes me rethink my next steps.
Stephanie.Mcdonalid
October 07, 2022
"Fast, helpful, and skilled"
Got a speedy reply in the live chat (they call it 'no bot'), super friendly and capable conversation. Every question was addressed - and I was pleased. Awesome support!
Nathaniel.Mckinney
July 17, 2022
"Great support!"
Great support!
crazyfrog124
July 12, 2022
"Encountered a problem with my fire gadget"
I ran into a problem with my fire gadget, and since I faced similar troubles not too long ago. Livy provided me with a replacement instead of making me wait for the inspection.
So, I shipped back the old gadget and now I’ve got a new one. That’s what good customer support is all about. I’m pleased overall and, just like the first time, I’m still grateful and impressed by the friendly, quick, and hassle-free assistance.
Awesome, thanks and take care!
Jack.Medina
July 09, 2022
"Not really compatible with many smart devices..."
This thing just doesn’t work with a lot of smart gadgets, and the camera doesn’t always function right. Plus, the app is pretty sluggish.
crazytiger111
June 22, 2022
"Amazing Assistance!"
Incredible help! The support I received was top-notch. They really went above and beyond to make sure everything was sorted out. Couldn't ask for better service!
ShannonRobinson
March 01, 2022
"Awesome Support"
Fantastic assistance
bluedog955
February 03, 2022
"Excellent Assistance"
Fantastic help, thanks a bunch!
RosaCooper
January 03, 2022
"Disappointing Experience"
The setup was a hassle and felt unfriendly, plus there’s no central hub. After I installed six rings, my entire home internet went kaput. Honestly, in terms of performance, it’s nothing special. You can get all the features of the ring with a 30 euro option.
heavysnake488
October 25, 2021
"Super fast reply"
Got a super fast reply
Anne.Marshall
October 04, 2021
"Prompt and skilled reply."
I got a prompt and skilled reply. They really know their stuff!
goldenkoala285
July 15, 2021
"No push notification received during testing..."
I missed out on a push notification while I was checking the smoke detector. Thanks to the helpful support team, I managed to get it working. Just press and hold that test button for a bit longer. Awesome service, much appreciated!
MarthaGonzales
May 05, 2021
"Encountered an issue with the activation..."
I ran into a snag with the activation code, but after sending an email and chatting live with support, they got everything sorted out in just a few hours!
The staff were super friendly and really helpful.
Thanks a bunch!
BrennanSmith
April 30, 2021
"Impressed by the awesome support crew"
I ran into a question with the Livy app and reached out to the support team through chat about it. They responded quickly, and the assistance I received went above and beyond what I was hoping for.